Accountability is an important aspect underlying everything we do at the Kent Police Department. In fact, it is the top value listed in our Values Statement. Likewise, it is one of the Department's major goals: "To continuously evaluate and enhance our performance to better serve the community."
Feedback, both positive and negative, from the community is a critical piece in achieving that goal. It is direct information about what our community members think we're doing well, and where we need to improve. In either case, the best way to go about it is to call the 24/7 non-emergency phone number 330-673-7732, and ask to speak to the officer's shift supervisor. While speaking directly with a supervisor is the most effective route, for your convenience feedback can also be sent via email, where it will then be directed to the appropriate supervisor. When emailing feedback, please include as much detail as possible, and indicate whether or not you'd like to be contacted by the officer's supervisor.